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Empowering people to make strengthening choices

Preparation: The First Step in Resolving Conflict

Preparation: The First Step in Resolving Conflict

My purpose is to make it easier for you to resolve conflict by teaching you a structure and process for initiating and navigating sensitive conversations successfully. I’m going to teach you a four-phase process for resolving conflict, which I’ve gleaned from my years of professional experience.

By rogerkallen


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Conflict Management: How to Resolve Conflict So Everyone Wins

Conflict Management: How to Resolve Conflict So Everyone Wins

Conflict is inevitable. No surprise. The question is how we resolve conflict. The most emotionally intelligent people in any field or walk of life understand conflict management. They don’t deal with conflict management by retreating or sweeping it under the rug, nor by coming off as aggressive and imposing their will on others. They learn […]

By rogerkallen


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Dialogue: From Competing to Collaborating

Dialogue: From Competing to Collaborating

In my last article, I introduced four styles of communication.  In this article, I want to do a deeper dive into the meaning of collaboration, the alternative to the patterns of dominating, accommodating, and avoiding. The truth is that all these styles have their place in day-to-day life. However, collaboration becomes crucial as the topic […]

By rogerkallen


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How Do You Handle Conflict?

How Do You Handle Conflict?

Do you know how to handle conflict when… You’re not able to sleep due to a neighbor’s late-night music or barking dog? Your boss wants you to work overtime this weekend when you’ve planned a big outing with your family? You and your partner have totally different opinions when it comes to a major life […]

By rogerkallen


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When Life Doesn’t Go As You’d Hoped

When Life Doesn’t Go As You’d Hoped

I recently read a short essay by Emily Perl Kingsley about her experience of raising a child with Down syndrome. Although the essay is widely shared among parents of special needs children, the message is for all of us.  It’s about having your expectations turned upside down. Welcome to Holland When you’re going to have […]

By rogerkallen


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Willpower is Not Enough

Willpower is Not Enough

We are learning that willpower, alone, is a flawed strategy for sustaining change because it fights against our powerful and human feelings, impulses, and urges.

By rogerkallen


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The Empowerment Model

The Empowerment Model

In this article, I want to talk about “The Empowerment Model.” For years, I’ve talked about it in the context of “key moments,” those situations and events in which our emotions are engaged and it’s easy to react or act out our negative feelings. But I like thinking of it as an empowerment model because by […]

By rogerkallen


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Self-Responsibility (Owning What’s Inside Rather than Trying to Change What’s Outside)

Self-Responsibility (Owning What’s Inside Rather than Trying to Change What’s Outside)

Self-responsibility is the key to a happy and successful life. Consider that there are two types of problems– “out there” and “in here.” By “out there” I’m talking about events and circumstances. Your neighbor’s dog does its business in front of your house every morning. Your mother-in-law criticizes how you’re raising your kids. A co-worker […]

By rogerkallen


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What My Customers and Students are Saying

As a counselor, I found the insights and strategies to be incredibly valuable. The knowledge and skills have not only deepened my understanding of effective parenting but have also enriched my ability to support other families in navigating the challenges they face. I was particularly impressed by your emphasis on fostering open communication and building strong relationships within families. Your strategies for effective communication, active listening, and conflict resolution are not only applicable but also transformative. With utmost enthusiasm, I wholeheartedly recommend this course to fellow counselors, parents, and anyone invested in fostering positive family dynamics

Najiha Khan

Student Counselor AKES program, and student in Parenting to Raise Responsible, Mature Children

Thank you does not express the emotion I feel when I think of you! You have taught me so much and I live you and thank you for all you have done for me and my family. Thanks for the love and guidance when I thought I was lost. Thanks for validating my feelings and supporting me in my life.

Linda Hatch

student in Making Things Happen Seminar and a number of online courses

The Hero’s Choice is a very powerful and compelling story. It will make you smile and it will also move you to tears. The writing style and story line reminds me of Og Mandino’s books. If you love his books you will surely love this one

John Chancellor

mentor and coach; founder of Teach the Soul and top Amazon reviewer

As a counselor who uses positive psychology, this has been a very enlightening course; not only for use in future sessions, but also on a personal level as I did the exercises. My only regret is coming to the end. Loved the engaging teaching style.”

Gavriella K

student in Claiming Your Power to Live a Happy and Abundant Life

The course is short and concise as the author defines a process with actionable steps and guidelines for handling difficult conversations. In the last sections, there are some common scenarios in which you can see how the whole process comes into play and recognize the notions outlined in the first part. Before taking the course, I was clueless on how to even approach such a discussion, but now I feel like I have the notions and the tools to improve my confrontational skills.

Marius Necula

student in Performance Management: Confronting Poor Performance

Prior to your training, I had success, but felt trapped in a life that was void of meaning and purpose. But this experience changed my life. It brought about a fresh perspective, a view that I had not seen before. That was four years ago. My journal and workbook are still with me all of the time, and I reflect on the goals that have been accomplished since the retreat. My long-term vision remains, clearly in front of me as I continue to create new goals that are congruent with this vision

Marcus Mosley

consultant and participant in Life Quest Seminar

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