Empowering people to make strengthening choices
Listening is thought of as a soft skill. Perhaps the softest of the soft skills. What’s the big deal, we might ask? We listen every day. It’s something we learned to do as children and it comes naturally. And yet, I’m going to suggest that it is not that easy to learn the skill […]
If you’ve been following me the last few weeks, you’re aware that I teach four phases in resolving conflict: Preparation, Invitation, Exploration, and Collaboration. Last week I wrote about the first two phases and this week I want to explain the last two phases. Phase III: Exploration-The Heart of Resolving Conflict Exploration is exploring the […]
My purpose is to make it easier for you to resolve conflict by teaching you a structure and process for initiating and navigating sensitive conversations successfully. I’m going to teach you a four-phase process for resolving conflict, which I’ve gleaned from my years of professional experience.
Conflict is inevitable. No surprise. The question is how we resolve conflict. The most emotionally intelligent people in any field or walk of life understand conflict management. They don’t deal with conflict management by retreating or sweeping it under the rug, nor by coming off as aggressive and imposing their will on others. They learn […]
In my last article, I introduced four styles of communication. In this article, I want to do a deeper dive into the meaning of collaboration, the alternative to the patterns of dominating, accommodating, and avoiding. The truth is that all these styles have their place in day-to-day life. However, collaboration becomes crucial as the topic […]
Do you know how to handle conflict when… You’re not able to sleep due to a neighbor’s late-night music or barking dog? Your boss wants you to work overtime this weekend when you’ve planned a big outing with your family? You and your partner have totally different opinions when it comes to a major life […]
By confronting a disruptive student I was able to help change his behavior so he became a positive influence within the classroom.
Expectations are the specific beliefs that you have brought into your marriage about the way things will or should be. In general, if your expectations are met then you are happy. If not, you experience disappointment and frustration. Therefore, understanding and learning to negotiate your expectations is a key factor in your marital success.
