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conflict management

Empowering people to make strengthening choices

How to Respond to an Accusation

How to Respond to an Accusation

I recently received a question from a student in my course “Become a Master at Conflict Management at Home or Work.” She asked, “How can I prevent my ego from getting in the way when my husband attacks me at the start of our conversation?” She went on to tell me that he snapped at […]

By rogerkallen


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Dialogue: From Competing to Collaborating

Dialogue: From Competing to Collaborating

In my last article, I introduced four styles of communication.  In this article, I want to do a deeper dive into the meaning of collaboration, the alternative to the patterns of dominating, accommodating, and avoiding. The truth is that all these styles have their place in day-to-day life. However, collaboration becomes crucial as the topic […]

By rogerkallen


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